A goal of system administration for your healthcare platform is making sure day-to-day operations run smoothly for providers and staff. Sparker Teknology offers the support of an eClinicalWorks system administrator to help optimize the system. Here is more information about ideal practices for managing the eClinicalWorks system administration: 

Aligning Permissions With Job Descriptions

Maintaining system security helps prevent unauthorized access to medical information. An eClinicalWorks system administrator is able to tighten system permissions, aligning permitted user access with specific job requirements. This alignment allows for a smoother workflow, as it provides authorized staff access to the required information to perform tasks while protecting sensitive data. A Sparker Teknology administrator helps improve security by restricting access as needed. Efficient security practices help your practice follow HIPAA requirements while streamlining workflows; this helps keep your practice compliant with healthcare requirements, preventing medical information leaks. It also helps prevent downtime in day-to-day operations.

Coordinating Data Migration and Mapping

Transitioning or consolidating systems requires data migration. Effective administration management includes collaborating with data migration specialists, clinical leaders, and staff during this process. Coordinating the data migration process helps maintain data and system continuity after the transition and prevents gaps in documentation. We provide data migration and mapping services. 

Data mapping refers to aligning patients’ medical records to the correct fields; this includes medical information and clinical notes. Efficient end-to-end mapping makes sure that operational and demographic information is placed in the correct tables. Utilizing a test-first approach helps prevent data loss. This includes testing migration with sample loads and completing record counts and spot checks. Confirming definitions and making sure rules are correctly documented before importing the data helps prevent data mismatching. 

Validating the data allows the administrator to make sure the data has transitioned correctly. They are able to make sure that the information appears in the system correctly and that it maintains context. This protects billing information and other data, supporting efficient workflow. Data validation can also help administrators make sure that medication data is displayed correctly, maintaining patient safety.

Analyzing Issues for Workflow Improvement

Administrators are able to offer user support, working with the clinical, billing, and IT teams. This includes resolving troubleshooting issues with the system and answering questions that providers and staff may have. Our Systems Administrator is available for ongoing system support. 

Administration responsibility includes finding the root cause of different issues, such as documentation errors. Analyzing recurring problems enables the administrator to identify solutions to improve system performance, improving workflows. Making the overall system more efficient saves time for staff members and administrators, as the time that would be used to submit help tickets and fix individual issues can be used on patient care.

Updating Training Materials

System training informs staff on how the eClinicalWorks system works within individual roles. Administrative management includes coordinating system trainers and updating training materials after updates. Sparker Teknology offers system training services, including full navigation and messaging training. Adjusting training documents after new staff members join allows the information to appropriately reflect role requirements. Regular training with updated information on system requirements helps reduce mistakes.

Find an eClinicalWorks System Administrator

Optimizing system flow helps provide better stability, allowing the team to use the eClinicalWorks system more efficiently to complete charting, front desk, and clinical tasks. Our administrator offers SOPs and documentation to inform your staff on the most efficient ways to complete tasks. Sparker Teknology also provides reporting services, offering SQL-driven datasets and structuring reports to provide clear data to your staff and providers. To work with an eClinicalWorks system administrator and improve your clinic’s efficiency, we invite you to complete our online form today.