Expert support for every stage of your eCW build.

Four service lines, one accountable team. Engage us for a single project, a defined monthly block of administration hours, or on call coverage between the two.

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Four clinicians in scrubs reviewing patient information together on a tablet

Rates

Starting at $80 per hour

Package rates reward longer commitments.

Schedule Consultation →

$80/hrSix months or more

$85/hr40 hour package

$90/hr20 hour package

$100/hrPer project

A clinician entering patient information at a workstation keyboard

System Administration

Reliable eClinicalWorks administration and oversight.

The admin seat, filled. Security roles and user provisioning, item dictionary cleanup, progress note templates and order sets, upgrade planning and regression testing, interface monitoring and database level oversight.

Security roles and provisioning
Item dictionary hygiene
Upgrade regression testing

A laboratory technician labelling specimen tubes with barcoded records

Data Migration

Conversions with a signed map and a reconciliation.

Legacy EHR to eClinicalWorks conversions, practice acquisitions onto a single instance, field level mapping documents, staged test loads, and post load reconciliation your compliance officer can sign.

Field level mapping documents
Staged test loads
Post load reconciliation

Two clinicians reviewing records together on a laptop at a clinic desk

Training and Workflows

Training built against your build, not the manual.

Role based training for providers, nursing, front desk and billing. Workflow redesign that removes clicks. New hire onboarding that does not depend on shadowing whoever is least busy that week.

Role based sessions
Workflow redesign
New hire onboarding

A clinician scanning a patient wristband against a chart

Report Writing

Reports that produce the same number twice.

Custom EBO and COGNOS reports and dashboards, custom EBO and COGNOS business intelligence reporting, revenue cycle and productivity reporting, and a definition layer so two departments stop producing two different numbers.

Custom EBO and COGNOS reports
EBO and COGNOS reporting
Revenue cycle reporting

How we work

Support shaped around your environment

Competitive, transparent pricing that starts at $80 per hour.

RatesFrom $80 per hour. Six months or more at $80, a 40 hour package at $85, a 20 hour package at $90, and per project work at $100.
Remote supportWe support eClinicalWorks environments remotely and work in a HIPAA aware manner, using the secure channels your organization specifies.
Project workA migration, a reporting build, a workflow redesign or a configuration cleanup, scoped against your environment with a documented handoff.
Ongoing administrationContinuing system administration and database oversight, so provisioning, configuration changes and reporting requests have an owner.

Who we work with

Practices, networks and the people who inherited the build

Independent practicesOne to ten providers with no internal EHR administrator, where the office manager became the eCW expert by default.

Physician networksMulti location groups running one instance across sites with different workflows, fee schedules and reporting needs.

Hospital owned clinicsAmbulatory sites on eCW inside a larger IT organization that supports a different core system.

Acquiring organizationsGroups absorbing practices and consolidating charts, schedules and financials onto one eCW database.

A clinician in scrubs with a headset taking notes on a patient chart

A clinician reviewing information on a tablet

A nurse in scrubs and gloves preparing a syringe at a clinical supply trolley

A consultant typing at a laptop with a notebook, pen and coffee on a bright desk

A bright clinical desk with a laptop and patient notes

A healthcare consultant reviewing information at a desk

Get started

Let us make eClinicalWorks work better.

Tell us what is happening in your eClinicalWorks environment and we will tell you how we can help.

Schedule a consultation → 347-781-0221